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LunaLoots Casino Registration and login

Frank Op de Woerd photoby Frank Op de Woerd·Updated:

I opened my account on Monday and made a €20 first deposit. I filled four key fields and later sent three types of document for KYC.

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The two account buttons

The blue Register button was at the top beside the outlined Login button. The form opened within the familiar navy casino page, keeping the surrounding site in view. The logo and search magnifier remained easy to recognise, and the smiling astronaut made the promotion area quite distinct from the account controls. Register opened the new account form, while Login handled every subsequent visit to the same account.

On desktop, the thin icon bar remained visible down the left side of the screen. Casino, Live Casino and Promotions became the most frequently visited sections during the playing week. That familiar frame mattered when I came back on Tuesday: I did not have to locate a different entrance for the promotional game. The account and the lobby belonged to the same browser site. Niamh, a friend in Cork, prefers signing in on her laptop, where the account buttons have more room around them.

On the phone I used Menu from the bottom bar to reach the account area. The bar read Menu, Casino, Sports, Promotions and Search; it did not reproduce every desktop icon. I described that layout separately on the phone page. Register now.

The fields I filled

I entered my e-mail address, chose a password, selected EUR and set a security code. The currency choice was not a game filter: it was part of setting up the account. CAD and NZD were listed too, so readers in Canada and New Zealand were not limited to the euro denomination I used for my diary. EUR remained the account currency throughout the same sequence of sessions. Daniel, a colleague in Toronto, prefers CAD for an account denomination because it feels familiar alongside his everyday spending.

FieldWhat I enteredWhat it was for
E-mailMy own e-mail addressAccount access and correspondence
PasswordMy chosen passwordReturning to the account
CurrencyEURThe denomination in my diary
Security codeMy chosen codePassword reset and support chat

The security code was the field that became important again during later account access. It was not the same thing as a payment network or a free spin code. It was required for password reset and chat, making it part of account access rather than a promotional detail. Neither the password nor the security code appears in the public session notes alongside the account details.

I completed the form once and returned to the lobby. The home rows were still there, with Promotions above the familiar slot groups. My week diary begins with that Monday visit rather than a separate imaginary registration session.

My first deposit

I opened the cashier and deposited €20, the listed minimum for the casino welcome offer. The week’s recorded deposits stayed within the €20–€50 range across the separate sessions. That first payment belonged to the first welcome stage, with 150% up to €1,500 and 150 Big Bass Splash spins. The advertised maximum was not the amount credited to this small account after its opening deposit.

  1. I opened the cashier from my account.
  2. I chose an available deposit method.
  3. I entered €20 and completed the payment steps shown there.
  4. I returned to the balance and the welcome promotion.

Monday also carried a 100% reload up to €200, but its minimum was €25. The weekday offers were distinct from the three welcome stages, rather than additional parts of the same opening payment. I kept the full bonus diary on its own page.

The bright blue action buttons made this part of the site easy to pick out against the navy cards. I then opened Big Bass Splash from the casino lobby, not Bigger Bass Splash, which belonged to Tuesday’s offer. Sophie, a friend in Auckland, likes to choose a game before settling down with her phone after work.

Coming back each day

I used Login on Tuesday and returned to the same account rather than registering again for a new promotion. The outlined button remained beside Register at the top. After signing in, I went through Promotions and then into Bigger Bass Splash for the Tuesday session. On Wednesday I used Live Casino from the left icon bar instead.

Signing in and launching a game were separate actions, even when they happened during the same visit. Demo was available on game tiles without staking money, but a Demo session was not the same thing as entering my account or receiving a promotion. Shuffle also belonged to the lobby: it picked a random game and had nothing to do with recovering a password.

For password reset, the security code set during registration was needed. I used the reset route from the login area and kept the account e-mail and code to hand. I have not invented extra recovery questions or a guaranteed reset time; those were not part of the supplied account facts. Support was available through chat or [email protected].

The documents I sent

I sent a colour photo of my identity document, a selfie holding it and an address document dated within the previous three months. The accepted identity choices were an ID card, passport or driving licence. For the address document, a utility bill or bank statement was listed. These were separate files serving separate purposes, not three versions of the same photograph.

  • Identity document in colour.
  • Selfie with that document in my hand.
  • Recent utility bill or bank statement.
  • PNG, JPEG or GIF files up to 5 MB; no PDF.

The file format mattered because a bank statement supplied as a PDF would not fit the accepted upload formats. The submitted address document therefore used one of the accepted image formats instead. A successful deposit did not mean the later cash-out would proceed without the required KYC documents. My withdrawal account includes the processing stages after the documents had been supplied.

The registration itself was short. The security code and the three document types mattered more later than the time I spent choosing a password.

Frank Op de Woerd

Support and my account notes

The Support button sat at the bottom of the desktop icon bar and also appeared in the footer. Live chat was available around the clock, which suited a diary written for readers across Ireland, Canada and New Zealand without pretending everyone followed my CET evenings. The security code was needed for chat, so I had it available during account contact.

I used the same account for the whole week: Tuesday’s slot spins, Wednesday’s live turnover, Thursday’s cashback and Friday’s deposit offer. My notes stayed tied to those visits instead of making a fresh account story for every page. The last daily session was on Sunday, followed by a later Monday visit for the weekly cashback period.

Log in to return to the casino account. My slot sessions cover what I opened after signing in.

Questions about my week

Which registration fields did I fill?

I filled my e-mail address, a password, the account currency and a security code. EUR was my choice, with CAD and NZD also listed among the available currencies. I used Register on Monday and Login for later visits. The security code had a later role in password reset and chat, so it was not just an optional label attached to the first promotion.

Where were Login and Register?

On desktop they were in the top bar beside the logo and search magnifier. Register was bright blue, while Login had an outline. The thin left icon bar carried the casino sections rather than replacing those account buttons. On my phone I used Menu in the bottom bar to reach the account area, then returned to Casino or Promotions for the daily session.

How much was my first deposit?

My first payment was €20, which matched the listed minimum deposit and the casino welcome minimum. It belonged to the first welcome stage, not Monday’s €25 minimum reload. During the week I stayed within €20–€50 deposits. Tuesday’s €25 and Friday’s €50 had their own recurring offers, so I kept them separate from the first payment in my account notes.

What was needed for password reset?

The security code set during registration was needed for password reset. I used the account recovery route from the login area with my account details to hand. The same code was needed for chat. I have not added extra recovery questions or promised a reset time because those details were not in the supplied facts. Support was available through the site or [email protected].

Which KYC files did I send?

I sent a colour identity document photo, a selfie holding the document and a recent address document. The identity choices were ID card, passport or driving licence; the address choices were utility bill or bank statement dated within three months. Files had to be PNG, JPEG or GIF and no larger than 5 MB. PDF was not accepted for these uploads.

Did switching to my phone require registration again?

I used the same account after switching to the phone browser. It did not restart the welcome stages or create a separate set of weekday offers. The bottom bar changed how I reached Casino and Promotions, but my login details, currency and security code remained account details. There was no store app involved, and a home screen shortcut was only another way to open the browser site.

Frank Op de Woerd photo

About the author

Frank Op de Woerd

Casino writer, CasinoNieuws.nl

Frank Op de Woerd has written about online casinos for CasinoNieuws.nl since 2012. He played at LunaLoots with his own money in November 2026. His tests start with the cashier and mobile site.

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